Privacy Policy

Last Updated: August 2, 2026

This Privacy Policy applies to the website located at https://glossiert.store (the “Site”), operated by Verve Threads (“we”, “us”, or “our”). This policy governs the collection, use, storage, disclosure, and protection of personal information collected from users and customers (“you” or “users”) located in the United States, including residents of California, Virginia, Colorado, Connecticut, and other U.S. jurisdictions with active consumer privacy laws.

By accessing our website, creating an account, browsing products, placing orders, subscribing to email updates, or contacting customer support, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service. If you do not agree with our practices, please do not use our website or services.

This policy is fully compliant with the California Consumer Privacy Act (CCPA/CPRA), California Online Privacy Protection Act (CalOPPA), CAN-SPAM Act, and applicable U.S. Federal Trade Commission (FTC) consumer protection rules.

1. Information We Collect

We collect two general types of information from users: personal information you voluntarily submit and technical information automatically collected during your site visit.

1.1 Personally Identifiable Information (PII) You Submit

We collect personal data that you intentionally provide when shopping, registering, or contacting support, including but not limited to:

Full legal name, first and last name
Billing address, shipping address, city, state, zip code, and country
Email address for order communication and marketing subscriptions
Phone number (if voluntarily provided for delivery or SMS updates)
Order details, purchase history, product preferences, size preferences, and shopping cart data
Customer support messages, return requests, dispute inquiries, and feedback content
Account registration data if you create a customer profile

Payment information note: We do not store full credit card numbers, CVV codes, or banking details on our servers. All payment processing is securely handled by PCI-DSS certified third-party payment processors.

1.2 Automatically Collected Technical Data

When you visit our Site, we and our authorized third-party partners automatically collect anonymous and device-related information through cookies, tracking pixels, server logs, and browser technologies:

IP address and approximate geographic location (U.S. region-level data)
Device type, operating system, browser type, and screen resolution
Website entry/exit pages, clicked links, viewed products, session duration, and browsing behavior
Cookie identifiers, pixel tracking IDs, and anonymous behavioral analytics data
Traffic source data, including advertisement platform referral information

1.3 Third-Party Information

We may receive limited user data from trusted third-party service providers, including payment processors, shipping carriers, analytics platforms, and advertising partners, to verify orders, prevent fraud, and improve user experience.

2. How We Use Your Personal Information

We only use your personal data for legitimate business purposes consistent with U.S. privacy laws. All collected information may be used for the following:

Process, verify, authorize, fulfill, package, ship, and track customer orders
Send order confirmations, shipping updates, delivery notifications, refund updates, and customer service responses
Maintain customer accounts, save shopping preferences, cart items, and order history
Prevent fraudulent transactions, unauthorized access, chargebacks, and abusive order behavior
Respond to customer inquiries, return requests, product support, and policy questions
Send promotional emails, new arrival updates, discount offers, and fashion trend newsletters (only with your explicit opt-in consent)
Analyze website traffic, user behavior, and product performance to optimize store layout, product selection, and customer experience
Comply with federal, state, and local legal obligations, tax requirements, and lawful government requests
Enforce our website Terms of Service, resolve disputes, and protect our legal rights

3. Sharing and Disclosure of Personal Information

We do not sell your personal information for monetary profit. We only share necessary user data with vetted third-party service providers required to operate our e-commerce business. All third parties are contractually obligated to protect your data and use it only for assigned business purposes.

We may share your information with:

Payment processors: To complete secure checkout, transaction verification, and refund processing.
Shipping carriers and fulfillment providers: To deliver orders, generate shipping labels, and complete delivery tracking.
Analytics and advertising partners: Including Google Analytics, Google Ads, Meta (Facebook/Instagram), and TikTok, for website performance analysis, retargeting, and advertisement optimization.
Cloud hosting and security providers: For website storage, backup, and cybersecurity protection.
Legal authorities: Only when required by law, court order, subpoena, or government investigation, or to protect our rights, property, and user safety.

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, tracking pixels, and local storage technologies to improve site functionality, remember user preferences, and support targeted advertising. Essential cookies are required for basic website operation, while non-essential analytics and advertising cookies may be disabled by users.

You may manage cookie preferences, disable third-party tracking, or clear stored cookies through your browser settings or our website cookie consent tool. Disabling advertising cookies will not affect your ability to shop, checkout, or use core website features.

5. United States Consumer Privacy Rights

If you are a resident of California, Virginia, Colorado, Connecticut, Texas, or other U.S. states with active consumer privacy legislation, you hold the following statutory rights:

5.1 Right to Know & Access

You may request a clear disclosure of what personal data we have collected, how it is used, the categories of third parties we share it with, and the business purpose of collection.

5.2 Right to Delete

You may request deletion of your personal information, subject to exceptions for ongoing orders, legal retention requirements, fraud prevention, and tax record obligations.

5.3 Right to Correct Inaccurate Data

You may request correction of incorrect name, address, or contact information stored in your user record.

5.4 Right to Opt-Out of Targeted Advertising

You have the right to opt out of cross-site behavioral advertising and data sharing for marketing purposes. You may exercise this right via our site-wide footer link labeled “Do Not Sell or Share My Personal Information”.

5.5 Right to Non-Discrimination

We will never discriminate against users who exercise privacy rights. You will not receive different pricing, slower shipping, reduced service quality, or denied access based on privacy opt-out requests.

5.6 How to Submit a Privacy Request

To submit access, deletion, correction, or opt-out requests, contact our privacy support team at:support@glossiert.store

We will acknowledge valid requests within 10 business days and provide a complete response within 45 calendar days, with a lawful 15-day extension permitted for complex requests.

6. Email Marketing & CAN-SPAM Compliance

We comply fully with the U.S. CAN-SPAM Act. We only send promotional marketing emails to users who have explicitly opted in. All marketing emails contain a clear one-click unsubscribe link, valid business contact information, and compliant mailing details.

Transactional emails (order confirmations, shipping updates, refund notices) are necessary for order fulfillment and cannot be unsubscribed.

7. Data Security Protection

We maintain industry-standard technical and organizational security measures, including SSL encryption, secure server hosting, access control protocols, and regular security updates, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

While we implement strict security safeguards, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute data security but continuously update protection systems to mitigate risk.

8. Data Retention Policy

We retain your personal data only as long as necessary to complete business purposes and satisfy legal obligations:

Order and transaction records: retained for a minimum of 5 years for tax, accounting, dispute resolution, and fraud prevention purposes.
Marketing subscription data: retained until you unsubscribe or request deletion.
Support inquiry records: retained for customer service follow-up and dispute protection.

After legal retention periods expire, personal data is securely erased or anonymized.

9. Children’s Privacy (COPPA Compliance)

Our website and fashion products are intended for general adult audiences aged 16 years and older. We strictly comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 years of age.

If you believe we have collected data from a minor, please contact us immediately for immediate removal.

10. Do Not Track Signals

Our website honors browser “Do Not Track” (DNT) signals and Global Privacy Control (GPC) opt-out signals for California and U.S. state privacy compliance. When an active opt-out signal is detected, we disable non-essential cross-site tracking and targeted advertising data sharing.

11. Policy Updates & Changes

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect business changes, industry practices, or new legal requirements. Material updates will be posted on this page with a revised “Last Updated” date visible at the top.

Your continued use of the website after policy updates constitutes acceptance of the revised terms.

12. Contact Information

For all privacy-related questions, data requests, compliance inquiries, or legal notices, please contact our support team:

Brand: Verve Threads

Website: https://glossiert.store

Email: support@glossiert.store

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